As per Indian consumer protection guidelines, returns or refunds are applicable only for defective, damaged, or mismatched products.

Customers must raise a return or refund request within 24 hours of delivery by contacting our support team with clear photo or video proof.

Once the request is approved, a replacement or refund will be processed within the communicated timeframe.

Items that are used, damaged due to misuse, customized, or returned without original packaging are not eligible for return or refund.

We aim to keep our policy transparent, fair, and customer-friendly to ensure a smooth shopping experience.